Frequently Asked Questions

Everything you need to know about your next timeless piece.

Are all watches sold on The Watchoria authentic?

Yes, every timepiece in our collection is 100% authentic and sourced directly from authorized manufacturers or licensed distributors. Each watch comes with its original packaging and a certificate of authenticity.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take 7-14 business days depending on your location and local customs processing.

What is your return policy?

We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the watch in its original, unworn condition with all tags and protective films intact for a full refund.

Do the watches come with a warranty?

All watches purchased from The Watchoria include a minimum 2-year international manufacturer's warranty covering movement defects and mechanical issues.

Can I adjust the metal strap myself?

While some straps feature easy-adjust links, we recommend taking your timepiece to a local jeweler for professional sizing to avoid scratching the bracelet or voiding the warranty.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.